Automation / FIELD NOTES↗Product development / FIELD NOTES↗Custom software / FIELD NOTES↗
Before you automate a workflow, make the workflow visible
A practical automation project begins with people, handoffs, and exceptions, not a tool list.
A better MVP is a complete first step, not a smaller product
The strongest first release solves one valuable problem end to end and leaves room for what comes next.
When does custom software make sense?
Custom development is most useful when your differentiating process is constrained by the tools around it.